Privacy Policy
Last updated: 2025-01-01. This Privacy Policy explains how TranExpo d.o.o. ("TranExpo", "we", "our") collects, uses and protects personal data when you use tranexpo.com and the TranExpo mobile apps.
1. Data Controller
- TranExpo d.o.o. is the data controller responsible for your personal data. Contact: privacy@tranexpo.com.
2. Data We Collect
- Account information: name, email address, phone number, company name, VAT number.
- Freight & truck listings you post, including routes, weights, dates and prices.
- Communications sent through our messaging system.
- Location data: approximate location for search and routing, and precise GPS location while actively tracking a delivery.
- Technical data: IP address, browser type, pages visited, session duration.
3. How We Use Your Data
- To provide and operate the TranExpo platform.
- To verify your company and VAT registration.
- To process subscription payments.
- To send service notifications and updates.
- To detect fraud and ensure platform security.
- To comply with legal obligations.
4. Legal Basis (GDPR)
- Performance of a contract – to provide the services you requested.
- Legal obligation – to comply with EU and national law.
- Legitimate interests – fraud prevention and platform security.
- Consent – for optional marketing communications (you may withdraw at any time).
5. Data Sharing
- We do not sell your personal data. We share data only with:
- Payment processors (Stripe) for subscription billing.
- EU VAT verification services.
- Cloud infrastructure providers operating within the EU.
- Law enforcement when legally required.
6. Data Retention
- Account data is retained for as long as your account is active and for 3 years after deletion, as required by accounting law.
- Listing data is retained for 1 year after the listing expires.
- Log data is retained for 90 days.
7. Your Rights
- Under GDPR you have the right to: access, rectify or erase your data; restrict or object to processing; data portability; lodge a complaint with your national supervisory authority.
- To exercise these rights contact: privacy@tranexpo.com.
8. Cookies
- We use strictly necessary cookies for authentication and session management. We use analytics cookies (with your consent) to improve the platform. You can manage cookie preferences in your browser settings.
9. Changes
- We may update this policy. We will notify you by email or in-platform notification for significant changes.
10. Contact